Turnaround Time
In-stock items will ship within 1-2 business days. Orders
requiring additional verification (security concerns, incorrect information,
etc.) may need additional processing time. If an item is out of stock, our
customer service representatives will contact you with an estimated ship date
and monitor backorders on a daily basis to ensure your order ships as soon as
possible.
Transit Times
The delivery time of your package primarily depends on the
shipping carrier. All orders are shipped ground and normally delivered within
4-5 business days. Please keep in mind that most carriers do not work on
weekends or major holidays. When carriers quote shipping days, they are
referring to business days. Business days are defined as Monday through Friday,
with the exception of holidays observed by the parcel carriers. If you need
expedited shipping, contact our customer service representatives before
purchasing for a shipping cost.
International Shipping
Burman Motorsports ships packages all over the globe. If you
would like to see an estimated cost of shipping an item(s) internationally,
contact our customer service representatives. Please remember these shipping
charges do not include any duties, customs charges, or brokerage fees that may
accompany your shipment; all importation fees assessed by the shipping carrier,
local or national governments are the buyer’s responsibility and will not be
paid or reimbursed by Burman Motorsports. By law, Burman Motorsports is
required to list all package contents at the actual purchase price. If a package is refused rather than pay any importation fees, Burman Motorsports
reserves the right to deduct the cost of the return shipment, including customs
clearance charges, from your product refund or abandon the package with no
refund when the cost of return shipping is more than the original order. For
more information about international returns, please refer to our Return Policy
page.
Free Shipping
All orders qualify for free ground shipping within the lower 48
states.
Damaged / Lost Shipment
If your shipment becomes damaged or lost in transit, please
notify one of our customer service representatives immediately. Do not discard
any boxes or packaging materials that were included with the shipment. In order
to fully process a damage claim, all original products and packaging materials
must be provided. Burman Motorsports is not liable for damage claims that are
denied due to customer negligence.
Billing / Shipping Addresses
If you wish to have your item(s) shipped to an address other
than your billing address, please be aware that your order may require
additional verification and may be subject to processing delays. We recommend
allowing extra time for order fulfillment when shipping to an alternate
address. If you have any questions about your order verification please feel
free to contact our customer service department.